Frequently Asked Questions
Our website (enpets.cn) is exclusively for B2B (Business-to-Business) transactions. We work with wholesalers, retailers, and distributors in the pet industry.
No. This is a product showcase platform. To place an order, please contact us via email at business.enpets@hotmail.com for pricing and terms.
Simply email us at business.enpets@hotmail.com with your company details (name, tax ID) and product requests. We’ll confirm availability, pricing, and payment terms.
We accept T/T (Bank Transfer), VISA, MasterCard, WorldFirst and other negotiable B2B payment terms.
MOQ varies by product. Contact us for details.
We offer global shipping. Delivery options and costs depend on your location and order size.
Lead times vary by product and destination. We’ll provide an estimated timeline after order confirmation.
Import taxes/duties are the buyer’s responsibility. We recommend checking local regulations beforehand.
Yes! Sample requests are considered case-by-case. Email us for details.
Many products meet international standards. Specify certifications needed when inquiring.
Email business.enpets@hotmail.com with your business profile. We’ll discuss collaboration terms.
Yes! Custom branding is available for bulk orders. Inquire for details.